Postage & Delivery
Orders are fulfilled the next business day after order is placed.
We ship orders via Australia Post worldwide. Tracking will be provided from Australia Post and it will be sent to your primary email made with your order. We dispatch all orders within 2 business days. Please note: Shipment could be delayed due to weekends, public holidays.
Please note: Please be aware that any additional taxes or duties incurred upon the delivery of your order are the sole responsibility of the customer. We would like to clarify that Safar Shadez is not liable for these expenses.
Please also note: If you have pre ordered please keep in mind the turnaround times of 2-6 weeks. These times vary depending on the speed of the postal service and manufacturing. When you place an order that includes a pre-order item you will be sent a confirmation email. The next update you will receive is when your order has been dispatched.
COVID19 UPDATE: Australia Post however are experiencing some delays in the delivery which will be updated on their on their tracking link- https://helpandsupport.auspost.com.au/s/missing-or-lost-item
You can call 137678 From Australia or +61388479045 from Overseas. Please double check that you have entered your email correctly when checking out or you won't receive shipping notifications. ALSO PLEASE READ THE INFORMATION UNDER YOUR PRODUCT - if your purchase is a custom or a pre-order there is further dispatch waiting times.
Shipping time - We endeavour for your orders to arrive quickly. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-10 days. DURING THE PANDEMIC postage times have been a little unpredictable.
Within Australia - Express is between 2-4 Business days, this shipment will be prioritised but please be mindful of public holidays.
INTERNATIONAL - New Zealand standard will take between 7-22 Business days, everywhere else is 7-25 Business days
INTERNATIONAL Express - will be between 1-7 Business days via UPS Please be mindful that we ship your package out very quickly but we can't control unexpected delays from the shipping company. Packing and processing your orders quickly is our first priority.
Please also note - Please be aware that any additional taxes or duties incurred upon the delivery of your order are the sole responsibility of the customer. We would like to clarify that Safar Shadez is not liable for these expenses.
Return to Sender Parcels: Parcels returned due to customers providing incorrect addresses or not collecting from the post office or any other error on their part will be subject to a re-shipping fee. If the customer opts against paying this fee, they will forfeit the initial shipping costs borne by us.
Thank you for shopping with us, and please don't hesitate to reach out if you need any further information.